17 YEARS OF TAILOR-MADE EXPERIENCES

About Us

For over 17 years, we have created bespoke experiences that cannot be found anywhere else. Every aspect of each experience is tailor-made to give our customers the most memorable of times, no matter what activity they choose. As well as this, we offer difficult to source hospitality packages, and luxury gifts for those special occasions.

This is our story

Founded by Tim Terry in 2003, Superstars started as a silent auction provider for the fundraising sector, supplying our own product and raising millions of pounds for charities around the world. Realizing the popularity and demand for our luxury experiences and gifting, we decided to expand our offering directly to customers.

Maximising fundraising continues to be one of our aims, so to support this 10% of all profits from Superstars Experiences will be donated to charities chosen by our customers. We also continue to provide auction services to charities and good causes, to find out more about our service please visit www.superstars.co.uk.

 

Our values

EXCEEDING EXPECTATIONS

We go above and beyond to ensure that your experience is memorable, from carefully tailoring each experience to ensuring a seamless and professional booking service.

TRUST & RELIABILITY

Our trustworthy reputation built over the last 17 years, means you can rely on Superstars to provide you the enjoyable experiences and outstanding service.

PREMIUM PRODUCTS

Our memorabilia and art are AFTAL registered providing full authentication, while each of our experiences are tested to ensure ultimate satisfaction.

CREATE WOW

We want each customer to have an unforgettable time on our experiences, and to make special memories that will last a lifetime!

OUR CHARITY WORK

For 17 years we have worked closely with charities to help raise vital funds through our silent auction services. We continue to support charities by donating 10% of all profits from our retail sales to charities selected by our customers.

THE STAR INGREDIENT

Superstars have been creating and developing experiences for over 17 years. We tailor every one of our experiences meaning that you cannot find them anywhere else!

Our knowledgeable team are experts in sourcing desirable tickets, restaurants, hotel stays, and sporting experiences, meaning we can secure you those unattainable tickets and reservations. We also have a dedicated bookings team who take care of the booking process for you.

The Superstars Team

Tim Terry

CEO & FOUNDER

I founded Superstars 17 years ago, and over that time I have taken an enormous amount of pleasure from helping raise millions of pounds for good causes through our fundraising services.

I have always enjoyed sourcing new and exciting products and bespoke experiences, as well as being on-site meeting our fantastic customers. I’m delighted to now offer these experiences directly to you through Superstars Experiences!

Ed Barber

SALES DIRECTOR

I have been involved in the hospitality industry for over 10 years and I oversee Superstars’ experiences and events.

I take pride in supporting various charities through our unique offering and ensuring our clients have an unforgettable experience with us.

Mark Swadling

FUNDRAISING DIRECTOR

During my time at Superstars, I’ve been lucky enough to meet some amazing people and work at some incredible places, whilst being able to work support and raise millions for so many worthy causes.

Deborah Johns

HEAD OF FINANCE

Owen Deere

MARKETING MANAGER

Emma Berry

EXPERIENCE MANAGER

Caroline Gregory

Operations Manager

As Operations Manager I have responsibility for all those critical and essential back-office functions such as shipping, forecasting, stock management, warehouse delivery, etc.

I have a strong focus on quality and continuous improvement, ensuring that we have the processes in place to deliver a competitive level of customer service.

Natalie Faughnan

EVENTS DIRECTOR

Nick Coulson

SENIOR FUNDRAISING EXECUTIVE

I started my incredible career with Superstars over 13 years ago, and have never looked back. I have had the pleasure of watching Superstars grow organically each year, from strength to strength.

Traveling all over the globe, meeting incredibly inspiring people in some of the most stunning venues is a real privilege. But the real cherry on the cake for me is informing these charities just how much I have raised for them, life-changing stuff.

Jude Mawbey

FUNDRAISING EXECUTIVE

I’ve been involved in the events industry for the entirety of my working life, and I can’t see that ever changing. I love the buzz you get with large events and the gathering of like-minded people for a common cause.

It was a natural move for me to join the Superstars teams, and I get great satisfaction from helping our amazing clients maximise their charitable fundraising through our products and services to ensure their events are as successful as possible. It’s clear that Superstars has been founded on a desire to provide a market-leading service, and it’s a pleasure to be a part of the growing team here.

James Basu

SALES EXECUTIVE

I’ve worked in sales for half a decade now, and have never enjoyed it more than since I joined Superstars.

There’s nothing better than hearing back from clients about how much they enjoyed their experiences – I put heart into making each and every package unique and unforgettable, and it’s incredibly rewarding to see it pay off.

George Grose

BUSINESS DEVELOPMENT MANAGER

Joel Cripps

FUNDRAISING SUPPORT

Two professional qualities I pride myself in are customer service and flexibility. I joined Superstars knowing they had a stellar reputation for providing the most premium and personal of services to their partners and clients, and I’m proud to be part of that same fast-growing company who’s mission is to continue exceeding expectations.

 

I frequently meet some really fascinating people who have the best causes at heart, of which some are personal to me too. There is no better feeling knowing that my efforts help change the lives of people all over the world, every single day. The most rewarding part, however, is seeing the reaction first hand when informing charities of how much money I’ve been able to help them raise. It really doesn’t get better than that.

Diane Gray

GRAPHIC DESIGNER

From studying design in college and working on graphics and social marketing in my previous job, I have now joined Superstars as a graphic designer. I enjoy working at Superstars because of how friendly everyone is, and the opportunity to use my creative side in my everyday work.

Becky Rowlands

EXPRIENCE CREATOR

I live to plan, organise and I love seeing things come together!

I have always worked in reservations & events, both in the hospitality and airline logistics industry, whilst working as a volunteer at a local animal wildlife hospital.

I love my job here at Superstars because I get to organise special memories for our clients whilst raising money for lots of charities.

Georgina Vickery

EXPERIENCE CREATOR

I have worked in the hospitality industry for a long time, and I have a passion for looking after people and providing the best customer service that I can.

Since joining the booking team at Superstars, I love interacting with all my clients so I can book all my experiences to the best of my ability, making sure they are happy so they can have a great experience on the day.

Claudia Tanner

SALES SUPPORT

I came to Superstars from a customer service background, which has helped me immeasurably in providing the highest level of care to our clients.

My time in superstars has been full of varied tasks and new opportunities. Every day is different and I enjoy being able to support different aspects of the business at varied stages of the events.

I thoroughly enjoy attending events and seeing the amount of money raised for important causes.

Melissa Thomas

SALES SUPPORT

I have a background in tourism and hospitality which has led me on to a role at Superstars. My role at Superstars is varied and allows me to be include within all departments in the business.

I mainly help the sales team with various aspects in the start to the finish of the events including designing the online auction websites, making the end of event reports and the customer care post event. I have a strong focus on attention to detail as it is vital in my role, and I enjoy being organised and providing the best customer service to our clients!

Wendy Campling

ACCOUNTS ASSISTANT

Peter Stephens

ASSISTANT ACCOUNTANT

Anna Gibbons

EXPERIENCE CREATOR

Chris Buckland

WAREHOUSE ASSISTANT

John Blake

DRIVER

Rachel Brownhill

PRODUCT DEVELOPMENT CONSULTANT

I’ve worked with Superstars over the past 12 years. I’ve been lucky enough to work across lots of different areas of the business from events management, accounts management and now business development. It’s been exciting to be part of such a great team and seeing the business grow. My role involves sourcing exciting new experiences for our clients and managing supplier relationships old and new.

I love being a part of sourcing and creating new experiences and then seeing the vision come to life when clients get to enjoy them!

Amanda Harvey

MARKETING CONSULTANT

Tim Terry

CEO & FOUNDER

I founded Superstars 17 years ago, and over that time I have taken an enormous amount of pleasure from helping raise millions of pounds for good causes through our fundraising services.

I have always enjoyed sourcing new and exciting products and bespoke experiences, as well as being on-site meeting our fantastic customers. I’m delighted to now offer these experiences directly to you through Superstars Experiences!

Ed Barber

SALES DIRECTOR

I have been involved in the hospitality industry for over 10 years and I oversee Superstars’ experiences and events.

I take pride in supporting various charities through our unique offering and ensuring our clients have an unforgettable experience with us.

Mark Swadling

FUNDRAISING DIRECTOR

During my time at Superstars, I’ve been lucky enough to meet some amazing people and work at some incredible places, whilst being able to work support and raise millions for so many worthy causes.

Deborah Johns

HEAD OF FINANCE

Owen Deere

MARKETING MANAGER

Emma Berry

EXPERIENCE MANAGER

Caroline Gregory

Operations Manager

As Operations Manager I have responsibility for all those critical and essential back-office functions such as shipping, forecasting, stock management, warehouse delivery, etc.

I have a strong focus on quality and continuous improvement, ensuring that we have the processes in place to deliver a competitive level of customer service.

Natalie Faughnan

EVENTS DIRECTOR

Nick Coulson

SENIOR FUNDRAISING EXECUTIVE

I started my incredible career with Superstars over 13 years ago, and have never looked back. I have had the pleasure of watching Superstars grow organically each year, from strength to strength.

Traveling all over the globe, meeting incredibly inspiring people in some of the most stunning venues is a real privilege. But the real cherry on the cake for me is informing these charities just how much I have raised for them, life-changing stuff.

Jude Mawbey

FUNDRAISING EXECUTIVE

I’ve been involved in the events industry for the entirety of my working life, and I can’t see that ever changing. I love the buzz you get with large events and the gathering of like-minded people for a common cause.

It was a natural move for me to join the Superstars teams, and I get great satisfaction from helping our amazing clients maximise their charitable fundraising through our products and services to ensure their events are as successful as possible. It’s clear that Superstars has been founded on a desire to provide a market-leading service, and it’s a pleasure to be a part of the growing team here.

James Basu

SALES EXECUTIVE

I’ve worked in sales for half a decade now, and have never enjoyed it more than since I joined Superstars.

There’s nothing better than hearing back from clients about how much they enjoyed their experiences – I put heart into making each and every package unique and unforgettable, and it’s incredibly rewarding to see it pay off.

George Grose

BUSINESS DEVELOPMENT MANAGER

Joel Cripps

FUNDRAISING SUPPORT

Two professional qualities I pride myself in are customer service and flexibility. I joined Superstars knowing they had a stellar reputation for providing the most premium and personal of services to their partners and clients, and I’m proud to be part of that same fast-growing company who’s mission is to continue exceeding expectations.

 

I frequently meet some really fascinating people who have the best causes at heart, of which some are personal to me too. There is no better feeling knowing that my efforts help change the lives of people all over the world, every single day. The most rewarding part, however, is seeing the reaction first hand when informing charities of how much money I’ve been able to help them raise. It really doesn’t get better than that.

Diane Gray

GRAPHIC DESIGNER

From studying design in college and working on graphics and social marketing in my previous job, I have now joined Superstars as a graphic designer. I enjoy working at Superstars because of how friendly everyone is, and the opportunity to use my creative side in my everyday work.

Becky Rowlands

EXPRIENCE CREATOR

I live to plan, organise and I love seeing things come together!

I have always worked in reservations & events, both in the hospitality and airline logistics industry, whilst working as a volunteer at a local animal wildlife hospital.

I love my job here at Superstars because I get to organise special memories for our clients whilst raising money for lots of charities.

Georgina Vickery

EXPERIENCE CREATOR

I have worked in the hospitality industry for a long time, and I have a passion for looking after people and providing the best customer service that I can.

Since joining the booking team at Superstars, I love interacting with all my clients so I can book all my experiences to the best of my ability, making sure they are happy so they can have a great experience on the day.

Claudia Tanner

SALES SUPPORT

I came to Superstars from a customer service background, which has helped me immeasurably in providing the highest level of care to our clients.

My time in superstars has been full of varied tasks and new opportunities. Every day is different and I enjoy being able to support different aspects of the business at varied stages of the events.

I thoroughly enjoy attending events and seeing the amount of money raised for important causes.

Melissa Thomas

SALES SUPPORT

I have a background in tourism and hospitality which has led me on to a role at Superstars. My role at Superstars is varied and allows me to be include within all departments in the business.

I mainly help the sales team with various aspects in the start to the finish of the events including designing the online auction websites, making the end of event reports and the customer care post event. I have a strong focus on attention to detail as it is vital in my role, and I enjoy being organised and providing the best customer service to our clients!

Wendy Campling

ACCOUNTS ASSISTANT

Peter Stephens

ASSISTANT ACCOUNTANT

Anna Gibbons

EXPERIENCE CREATOR

Chris Buckland

WAREHOUSE ASSISTANT

John Blake

DRIVER

Rachel Brownhill

PRODUCT DEVELOPMENT CONSULTANT

I’ve worked with Superstars over the past 12 years. I’ve been lucky enough to work across lots of different areas of the business from events management, accounts management and now business development. It’s been exciting to be part of such a great team and seeing the business grow. My role involves sourcing exciting new experiences for our clients and managing supplier relationships old and new.

I love being a part of sourcing and creating new experiences and then seeing the vision come to life when clients get to enjoy them!

Amanda Harvey

MARKETING CONSULTANT

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